Question 1

Why book a tour with us?

Accepted Answer

By choosing Les Tours Barberousse, you will visit the unique Parc Omega in a safari-style tour in our minibus. Lead by our experience guide, you will have a up-close encounter with the canadian wildlife.

Question 2

What does a typical day look like?

Accepted Answer

Please meet your guide at the minibus 15 minutes prior to departure time. The drive to the Parc Oméga last about 90 minutes (125km/75miles). When we arrive at the Parc, and before we start the safari, you will be given a short break to use the toilet and stretch your legs. After the first part of the safari is completed, there will be time for a break (lunch time, pedestrian section of the Parc, suspension bridge, wolf observatory). Finally, we will complete the safari and you will have one last break before we head back to Montreal.

Question 3

How long does the tour last?

Accepted Answer

A typical day is about 8½ hours including transportation.

Question 4

Will we see animals during the tour?

Accepted Answer

Yes, you will see animals during the tour. Although we can't guarantee that you will see all of the animal species living in the Parc Oméga.

Question 5

When is it possible to use the bathroom during the tour?

Accepted Answer

The drive to the Parc Omega is about 90 minutes. We suggest that you use the bathroom before boarding the bus. The nearest toilets are located inside the hotel at the pick-up location. You will have the opportunity to take a bathroom break once we arrive at destination, during the lunch break and before we leave the Parc Omega. In case of an emergency, please tell our guide and he/she will, if possible, make a stop in a rest area on the way.

Question 6

Where does the tour starts?

Accepted Answer

The tour starts (and ends) in front of the Marriott Château Champlain hôtel (1050 rue de La Gauchetière Ouest /  Bonaventure subway station), in downtown Montreal. Look for the yellow mini school bus.

Question 7

In which languages is the tour?

Accepted Answer

The tours are bilingual (French and English).

Question 8

Will we remain seated in the minibus all day during the tour?

Accepted Answer

No we won't. During the lunch break, you can walk in the pedestrian section of the Parc Oméga. There, you can feed the deers, go to the wolf observation deck and walk on the suspended bridges between the trees.

Question 9

Is it possible to buy food at Parc Oméga?

Accepted Answer

Yes, we will take a lunch break halfway through the visit, where you will have the opportunity to eat your lunch or buy a meal.

Question 10

What should we bring for the tour?

Accepted Answer

We suggest you bring something to drink and your lunch. Most important are clothes appropriate to the outdoor temperature.

Question 11

What clothes should I wear?

Accepted Answer

Even if the tour takes place in the minibus, windows will be open during the safari at the Parc Oméga. You must wear clothes suitable for outside temperature.

Question 12

Does bad weather affects the tour departure?

Accepted Answer

The activity takes place rain or shine. Only exceptional circumstance would make us cancel the tour: bad weather making driving dangerous, Highway 50 closed, Parc Oméga closed, etc.

Question 13

Are departures guaranteed?

Accepted Answer

Our tours have a guaranteed departure with 4 paying participants.

Question 14

Is there storage space for a baby stroller in the minibus?

Accepted Answer

We can store two folding strollers in the back of the minibus. You can send us a message first, and we'll make sure there's enough space in the minibus for yours during your tour with us.
We can store 2 foldable strollers in the back of the minibus. You can send us a message beforehand and we will make sure that there is enough space in the bus for your foldable stroller on the day of your tour.

Question 15

Is there space for a wheelchair in the minibus?

Accepted Answer

If you or a member of your family is using a wheelchair, send us a message beforehand. We will make sure that there is enough space in the bus to store your foldable wheelchair on the day of your tour.

Question 16

Are dogs allowed in the minibus?

Accepted Answer

Unfortunately no, dogs are not allowed in the minibus nor at the Parc Oméga.

Question 17

Is this tour suitable for a baby?

Accepted Answer

The tour is free for babies aged 0-2 years. However, there is a limit of one baby per adult, as the baby must be held by the responsible adult during the tour.Transport Canada does not prohibit the transport of infants on school buses. However, this is not recommended for any child under 2 years old / weighing less than 18 kg who cannot sit unaided on the seat.The tour is free for babies age 0-2. However, there is a limit of one baby per adult. The baby muss be held by the responsible adult during the duration of the tour.Transport Canada does not prohibit transporting a baby in a school bus. However, it is not recommended to transport a baby of less then 2 years old/18kg (40 lbs) that cannot be sitting on its own on the seat.

Question 18

What is the cancellation or refund policy?

Accepted Answer

The bookings canceled 24 hours or more before the tour departures are fully refunded.The tours canceled by Les Tours Barberousse are fully reimbursed.

Frequently asked questions